Returns & Exchanges
At Autumn Lane Clothing, we want you to love every piece you purchase, but we understand that sometimes the fit or style isn't quite right. We offer a 30-day return window for all unworn, unwashed items with original tags attached to ensure your complete satisfaction.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging and include the packing slip or a note with your order details inside the box.
- 3.Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects your returned items, we will process your refund to the original payment method or issue store credit within 5-7 business days.